The Best of Both Worlds

Order online with confidence delivered and supported by your local Mobility Specialists

…and it’s absolutely FREE!

Why Choose Agile Delivery?

The convenience of online shopping, with the reassurance of local expert support.

Meet your local Mobility Specialist

Have a look at the participating Mobility Specialist Partners.

      FAQs

      Agile Delivery is a service that allows you to purchase selected products online, with delivery, setup, and support provided by a hand selected mobility specialist partner local to you.

      Your product will be delivered by an authorised mobility specialist partner (MSP) located near you. Once your order is placed, they will contact you directly to arrange delivery.

      Mobility products often require setup and guidance to ensure safe use. Delivery by a specialist ensures your product is set up correctly and that you receive the support you need from day one.

      Yes. Your local specialist will set up the product and provide a demonstration to ensure you are confident using it.

      Delivery times may vary depending on your location and MSP availability. Your local specialist will contact you shortly after your order to arrange a convenient delivery date.

      Your delivering mobility specialist will be your main point of contact for warranty support, servicing, and general assistance. You can also contact Invamed directly at any time if you need additional support.

      If you experience any issues, your delivering MSP will be able to assist you with troubleshooting, servicing, or warranty support.

      Yes. Your purchase is protected under UK consumer rights. If you wish to arrange a return or have any concerns, please contact either your delivering MSP or Invamed directly.

      Your delivering MSP is a trained mobility specialist and will help ensure the product is suitable for your needs during delivery and setup. They can provide guidance and make adjustments where required.

      Yes. Your purchase is made directly with Invamed, but your local specialist will handle delivery, setup, and ongoing support.

      Still have questions?

      Our team is here to help! Get in touch on 01656 674488 and we’ll guide you through the process.

      Agile Delivery Terms & Conditions

      Agile Delivery is a service provided by Invamed, designed to combine online purchasing with local delivery and support from authorised mobility specialists.

      Your Purchase

      When you buy an Agile product, your purchase is made directly with Invamed. This means your order is covered under UK consumer protection laws, including the Consumer Rights Act and distance selling regulations.

      Delivery

      Once your order is placed:

      • Your order will be assigned to a Mobility Specialist Partner near you
      • The specialist will contact you directly to arrange delivery
      • Delivery times may vary depending on your location and availability
      Setup & Demonstration

      Where required, your local specialist will:

      • Deliver the product to your address
      • Set it up for you
      • Provide a demonstration to ensure safe and correct use
      Warranty & Ongoing Support

      Your delivering specialist will be your main point of contact for:

      • Warranty claims
      • Servicing
      • Repairs
      • General product support

      You can also contact Invamed directly at any time if you need additional assistance.

      Product Suitability

      Agile products are mobility devices and may require consideration of individual needs.

      Your delivering specialist is trained to:

      • Help ensure the product is suitable for your requirements
      • Provide guidance on safe and correct use
      Returns & Cancellations

      You are entitled to your standard rights under UK consumer law.

      If you wish to:

      • Cancel your order
      • Return a product
      • Raise a concern

      Please contact either:

      • Your delivering specialist
      • Invamed customer support

      We will work with you to resolve the issue as quickly as possible.